Director of Information Technology, ATS Industrial Supply, Inc. November, 2002 to present. Manage and perform all maintenance, upgrades, recommendations and implementation relating to servers, workstations, printers, faxes and faxing, rfscanners, wireless networking, remote connectivity, phone systems, etc.

Senior Consultant, Pearson Consulting. November 2001 to November 2002. Performed system analysis services for clients requesting assistance with email servers, web servers, databases, phone systems, internet access over ADSL, plus various and sundry other issues with workstations, connectivity, software and PDAs.

Senior Unix/uniVerse Analyst/Consultant, Corporate Technical Services, Columbia Ultimate, Inc. January 2000 to November 2001. Duties include previous non-managerial duties, plus back-line support of employees helping clients solve issues on Unix, Windows and uniVerse. Used Netmeeting or VNC to assist so front-line employees could receive valuable training and mentoring. Maintained the network in the Utah office.

Client Services Manager, Professional Services Division of Columbia Ultimate, Inc. August 1998 to January 2000. All duties from previous position plus trained and coordinated the efforts of the Client Services Team. Trained another individual to repair broken files and effectively support the uniVerse R.D.B.M.S.

Senior Systems Analyst, Software Analyst/Developer, Systems Administrator, Senior Systems Consultant, Columbia Ultimate, Inc., 392 East 12300 South, Suite 'L', Draper, Utah. October 1995 to November 2001. Developed Systems Administration product module and training documentation. Trained company and client personnel in proper use and technical administration of uniVerse (PICK on Unix) platforms. Installed and administered in-house Unix and uniVerse systems (SVr4, AIX4.2, Red Hat Linux & NT4.0), peer-to-peer network, NT server for web publishing and FTP access, and x86 Linux mail server, web and email server which replaced the NT server. Consulted company officers and clients regarding implementation of Columbia Ultimate Collector product on unix platforms. Solely responsible for maintaining company support of uniVerse products. The only staff member capable of repairing broken files (uniVerse hashed files).

Business Analyst, Technical Writer, Provider Solutions, Inc., Novell; Provo, Utah Campus. July 1995 to October, 1995. Wrote Functional Specifications from which developers created in-house user products for Novell personnel.

Technical Team Leader, Operating Systems Support Team, Ameritech Library Services, Provo, Utah. January 1995 to July 1995. Lead and coordinated Unix, UniVerse, PICK, and Windows/DOS support team. Included scheduling of resources and escalation of high profile issues. Handled management tasks such as time allocation, vacation, personal time and work schedules. Coordinated assignments and recovery of down-systems including the development of a statistics-gathering spreadsheet for tracking instances. Headed disaster recovery for all "Dynix" products. Continued performing all tasks of previous position.

Technical Team Leader, PC-Based Products, Dynix, Inc./Ameritech Library Services, Provo, Utah. April 1994 to January 1995. Lead training for less senior Customer Support programmer/analysts to facilitate their ability to trouble-shoot Dynix product line. Specialist on Vmark's UniVerse Database, R-83 PC based PICK, Ultimate's native PICK, Unix, terminal emulation and facilitating problem solving for an extensive client-base. Excellent rapport with clients and employees. Used extensively by in-house documentation department as a content expert for both employee and client training documentation. Used by training department for employee and client training in UniVerse/PICK file structure, Unix and Unix/UniVerse system maintenance theory and practice. Wrote training manuals from which courses were taught. System administrator of in-house training database including installation, set-up, special customization programming and maintenance to allow 4 separate databases to be simultaneously and independently accessed (virtual separation). Continued performing most tasks from previous position.

Senior Systems Analyst, Dynix, Inc. September 1990 to April 1994. Member of Installation team and Customer Support team. Responsible for support of clients installed on varied platforms, including IBM, HP, DEC, MIPS, Sequoia, Sequent, SCO/Unix, Ultimate PICK, R-83 PICK for the PC. Work included support and customization of client software. Specialized in terminal emulation/communications, user interface design, modem operations, Unix permissions and process manipulation and filesystem construct. Also wrote utilities in PICK BASIC to alleviate system errors due to size constraints. Worked directly with clients 6-10 hours daily.

Contracts Coordinator, Dynix, Inc. February 1990 to September 1990. Negotiated and solved issues directly with clients or agents including monetary, hardware and software and implementation issues. Composed client specific language and negotiated earnings above proposed sales of over $40,000 during six months. Programmed a spreadsheet on proper system sizing which has saved thousands of dollars in preventative upgrade costs. Still in use after re-writing in PICK BASIC. Implemented an insurance initiative that saved the company thousands and many more thousands in potential losses.

Marketing Director/Instructor/Salesman, ICS-Today's Computers, Provo, Utah. June 1989 to February 1990. Responsible for design and construction of print and media advertising. Teacher of business software mini-classes. Responsible for retail sales and direct corporate accounts. Responsible for teaching customers various software packages (listed in skills below).

Service Manager, ICS Computers. April 1988 to October 1988. Managed department responsible for warranty service on all computer products sold. Responsible for installation and support of all products. Installed several Novell Networks.

Skills:
Teaching/Consulting: Instruct clients on system backups, disaster prevention, system administration and tuning, security and maintenance. Teach relational database file structures from a logical and physical viewpoint. Designed and wrote documentation for these specific training courses.

Computer: Excellent knowledge (senior D.B.A.) of uniVerse, IBM's multi-level Extended Relational Database System, including filestructures, BASIC programming, corrupt data-file repair and recovery, Disaster Recovery Specialist. Excellent knowledge of unix file structures and shell processes. Familiar with the Internet and the use of telnet/rlogin, ftp, ssh (secure sockets shell), NAT (network Address Translation) secured gateways, TCP/IP, etc.

Programming: Bash shell scripting, PICK BASIC. Visual BASIC. Superior knowledge of DOS and Unix batch/script processes and files and filesystem usage in DOS/Unix and the uniVerse database.

Communication: Excellent writing skills, including editing and all aspects of production: conceptualization, layout, paste-up (both physical and electronic) and other pre-production aspects; duplication and printing and post-production (bindery services). Practiced and skilled eye for detail.

People: Excellent interpersonal knowledge and skills in managing people and tasks. Employ an open management style ideally suited for coordinating and organizing the efforts of highly skilled professionals.

Education:
Bachelor of Science: Brigham Young University, Provo, Utah.
Major: Sociology (graduate course work in educational psychology/sociology and sociological statistics)
Minor: Music Theory and Composition

Honors:
Eagle Scout. Leader during full-time LDS mission and since. Past member of Mormon Tabernacle Choir and Mormon Symphony. Past President and chairman of the Board of Directors of the Utah Home Education Association; served on the board for ten years with fifteen years of activity.

Personal:
High School Football official (14 years) and Basketball official (10 years). Program in HTML, javascript and Perl (v5) on websites located at www.ourldsfamily.com, www.ldsmisionarymoms.com, www.ldsmissionarycare.com. Have hosted and engineered radio talk shows about computers and home and family educational issues.