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Resume: Karl L. Pearson SUMMARY
Qualifications:
Writing Skills:
Operating Systems:
Networking:
UniVerse (a multi-value database from IBM):
Hardware:
Miscellaneous:
Accomplishments:
EXPERIENCE: ATS Industrial Supply, Inc. November, 2002 to July, 2008 Director of Information Technology Manage and perform all maintenance, upgrades, recommendations and implementation relating to AIX and Linux servers, workstations, printers and faxing, rfscanners, wireless networking, remote connectivity, including VNC, VPN (PPTP), Terminal Services (RDP). Installed and managed hot-backups, including making the source code available via HTML browsing for developers, including data replication on an enterprise Universe (IBM) RDBMS to guarantee speed of access and guaranteed uptime availability. Managed LAN/VLAN and WAN connectivity between facilities. Pearson Consulting November 2001 to November 2002 Senior Consultant Performed system analysis services for clients requesting assistance with email servers, web servers, databases, phone systems, internet access, plus various and sundry other issues with security of workstations, networking, software and PDAs. Corporate Technical Services, Columbia Ultimate, Inc. January 2000 to November 2001 Senior Unix/uniVerse Analyst/Consultant Duties include previous non-managerial duties, plus back-line support of employees helping clients solve issues on Unix, Windows and uniVerse. Used Netmeeting or VNC to assist so front-line employees could receive valuable training and mentoring. Maintained the network in the Utah office. Professional Services Division of Columbia Ultimate, Inc. November 1998 to January 2000 Client Services Manager All duties from previous position plus trained and coordinated the efforts of the Client Services Team. Trained another individual to repair broken files and effectively support the uniVerse R.D.B.M.S. Columbia Ultimate, Inc., Draper, Utah October 1995 to November 1998 (continued until 2001). Senior Systems Analyst, Software Analyst/Developer, Systems Administrator, Senior Systems Consultant, Developed Systems Administration product module and training documentation. Trained company and client personnel in proper use and technical administration of uniVerse (PICK on Unix) platforms. Installed and administered in-house Unix and uniVerse systems (SVr4, AIX4.2, Red Hat Linux & NT4.0), peer-to-peer network, NT server for web publishing and FTP access, and x86 Linux mail server, web and email server which replaced the NT server. Consulted company officers and clients regarding implementation of Columbia Ultimate Collector product on unix platforms. Solely responsible for maintaining company support of uniVerse products. The only staff member capable of repairing broken files (uniVerse hashed files). Provider Solutions, Inc., Novell; Provo, Utah Campus July 1995 to October, 1995 Business Analyst, Technical Writer Wrote Functional Specifications from which developers created in-house user products for Novell personnel. Ameritech Library Services, Provo, Utah January 1995 to July 1995 Technical Team Leader, Operating Systems Support Team Lead and coordinated Unix, UniVerse, PICK, and Windows/DOS support team. Included scheduling of resources and escalation of high profile issues. Handled management tasks such as time allocation, vacation, personal time and work schedules. Coordinated assignments and recovery of down-systems including the development of a statistics-gathering spreadsheet for tracking instances. Headed disaster recovery for all "Dynix" products. Continued performing all tasks of previous position. Dynix, Inc. /Ameritech Library Services, Provo, Utah April 1994 to January 1995 Technical Team Leader, PC-Based Products Lead training for less senior Customer Support programmer/analysts to facilitate their ability to trouble-shoot Dynix product line. Specialist on Vmark's UniVerse Database, R-83 PC based PICK, Ultimate's native PICK, Unix, terminal emulation and facilitating problem solving for an extensive client-base. Excellent rapport with clients and employees. Used extensively by in-house documentation department as a content expert for both employee and client training documentation. Used by training department for employee and client training in UniVerse/PICK file structure, Unix and Unix/UniVerse system maintenance theory and practice. Wrote training manuals from which courses were taught. System administrator of in-house training database including installation, set-up, special customization programming and maintenance to allow 4 separate databases to be simultaneously and independently accessed (virtual separation). Continued performing most tasks from previous position. Dynix, Inc. September 1990 to April 1994 Senior Systems Analyst Member of Installation team and Customer Support team. Responsible for support of clients installed on varied platforms, including IBM, HP, DEC, MIPS, Sequoia, Sequent, SCO/Unix, Ultimate PICK, R-83 PICK for the PC. Work included support and customization of client software. Specialized in terminal emulation/communications, user interface design, modem operations, Unix permissions and process manipulation and filesystem construct. Also wrote utilities in PICK BASIC to alleviate system errors due to size constraints. Worked directly with clients 6-10 hours daily. Dynix, Inc. February 1990 to September 1990 Contracts Coordinator Negotiated and solved issues directly with clients or agents including monetary, hardware and software and implementation issues. Composed client specific language and negotiated earnings above proposed sales of over $40,000 during six months. Programmed a spreadsheet on proper system sizing which has saved thousands of dollars in preventative upgrade costs. Still in use after re-writing in PICK BASIC. Implemented an insurance initiative that saved the company thousands and many more thousands in potential losses. ICS-Today's Computers, Provo, Utah June 1989 to February 1990 Marketing Director/Instructor/Salesman Responsible for design and construction of print and media advertising. Teacher of business software mini-classes. Responsible for retail sales and direct corporate accounts. Responsible for teaching customers various software packages (listed in skills below). Service Manager, ICS Computers April 1988 to October 1988 Managed department responsible for warranty service on all computer products sold. Responsible for installation and support of all products. Installed several Novell Networks. SKILLS: Teaching/Consulting: Instruct clients on system backups, disaster prevention, system administration and tuning, security and maintenance. Teach relational database file structures from a logical and physical viewpoint. Designed and wrote documentation for these specific training courses. Computer: Excellent knowledge (senior D.B.A.) of uniVerse, IBM's multi-level Extended Relational Database System, including file structures, AIX and Linux servers, mvBASIC programming, corrupt data repair and recovery, Disaster Recovery Specialist. Managed LAN/VLAN and WAN. Excellent knowledge of UNIX file structures and shell processes. Familiar with the Internet and the use of telnet/rlogin, ftp, ssh (secure shell), NAT (network Address Translation) secured gateways, TCP/IP, DNS, etc. Programming: Bash shell scripting, PICK BASIC. Visual BASIC. Superior knowledge of DOS and Unix batch/script processes and files and file system usage in DOS/Unix and the uniVerse database. Communication: Excellent writing skills, including editing and all aspects of production: conceptualization, layout, paste-up (both physical and electronic) and other pre-production aspects; duplication and printing and post-production (bindery services). Practiced and skilled eye for detail. People: Excellent interpersonal knowledge and skills in managing people and tasks. Employ an open management style ideally suited for coordinating and organizing the efforts of highly skilled professionals. EDUCATION: Brigham Young University, Provo, Utah Bachelor of Science Major: Sociology (graduate course work in educational psychology/sociology and sociological statistics) Minor: Music Theory and Composition HONORS: Eagle Scout. Leader during full-time LDS mission and since. Past member of Mormon Tabernacle Choir and Mormon Symphony. Past President and chairman of the Board of Directors of the Utah Home Education Association; served on the board for ten years with fifteen years of activity. PERSONAL: High School Football official (14 years) and Basketball official (10 years). Programmed all pages hosted on ourldsfamily.com. Have hosted and engineered radio talk shows about computers and educational issues specifically related to the home and family. |